Contact Support

Be sure to check out our product knowledge base first for immediate assistance. If you are still experiencing problems with one of our products, just fill out the form below and we will respond within a few hours during normal business hours (Mon-Fri 8:30AM - 5:00PM EST).

Requests received after business hours or during weekends will be responded to on the following business day.

Please provide us with your name. -Required

So we don't have to refer to you as "hey you" in our response to your submission

What type of issue are you writing about in your request?

This helps us redirect your request to the right department for a quick response.

Summarize your request in one sentence. -Required

"I can't figure out how to..." or "Will ShipHazmat allow me to..." or "I tried to do this but it didn't work.."

Explain your request in detail. -Required

Please be as specific as possible. If you think it's a software problem, please tell us the steps we need to take to create the problem, what you expected to happen, and what actually happened.

What's your email address? -Required

We'll need this to contact you with a response to your submission.

What company are you from?

This helps us learn more about you and address your specific needs.

How did you hear about us?

This helps us redirect your request to the right department for a quick response.

We'll get back to you shortly during normal business hours (Mon-Fri 8:30AM - 5:00PM EST). Emails received after business hours will be responded to during the next business day.

Contact Support

Support Categories

Popular Articles