Installation and Upgrading
Some computers have trouble using the setup program for the 2010 version of ShipHazmat, depending on how the computer is configured. If you receive this message, please exit out of the current install...
Updated: Monday, January 04, 2010
The installation of ShipHazmat 2010 software may have included an Internet Explorer DLL that may not be compatible with your machine. This file is called iertutil.dll and is located in the C:\Windows\...
Updated: Monday, January 04, 2010
Some computers have trouble using the setup program for the 2009 version of ShipHazmat, depending on how the computer is configured. If you receive this message, please exit out of the current install...
Updated: Monday, December 29, 2008
This error can result if:Your machine does not have the latest updates and service packs installed from the Microsoft website,The Windows Installer Service has become corrupted, orThe user account att...
Updated: Monday, January 04, 2010
It is possible that a file may have become corrupted in your installation setup. Please follow the link below and download the setup file for your version of ShipHazmat® and attempt to install the sof...
Updated: Thursday, January 12, 2006
Some computers have trouble using the setup program for the 2006 version of ShipHazmat, depending on how the computer is configured. If you are receiving this message, download the setup files from ou...
Updated: Tuesday, January 10, 2006
For ShipHazmat® Full/Partial, if you receive this message, please verify that your shortcut icon on your desktop and/or Start menu correctly point to the most current executable for ShipHazmat. By def...
Updated: Friday, January 04, 2008
No, simply install the update or patch and restart your ShipHazmat program. The update or patch will be installed automatically....
Updated: Friday, November 30, 2007
Be sure that you are putting the password in as all capital letters. Also be sure that the red, five digit code on your computer screen has not changed. If you recently upgraded Windows® or changed to...
Updated: Friday, January 20, 2006
Follow the instructions outlined below to create an online account for software and downloading updates:
Visit the Technical Support section of the Bureau of Dangerous Goods website
Click on the C...
Updated: Tuesday, January 08, 2008
To properly install ShipHazmat® LAN on your network, follow the steps outlined below:
If applicable, remove all existing instances of ShipHazmat® LAN from your network (this includes both the Serve...
Updated: Tuesday, January 08, 2008