Error Description:
When attempting to create an additional overpack, the Overpack button is disabled and a new overpack cannot be created.

Possible Causes:

• All overpacks must be listed first on the declaration form in ShipHazmat.
• A potential program error may exist.

Solution:
First, verify that you are not attempting to create a new overpack if other non-overpack dangerous goods have already been listed.

Second, download and install the latest update for ShipHazmat via the Web through your online account. This should resolve the issue.