When attempting to create an additional overpack, the Overpack button is disabled and a new overpack cannot be created.
- All overpacks must be listed first on the declaration form in ShipHazmat.
- A potential program error may exist.
First, verify that you are not attempting to create a new overpack if other non-overpack dangerous goods have already been listed.
Second, download and install the latest update for ShipHazmat via the Web through your online account. This should resolve the issue.