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What kind of information does the Bureau of Dangerous Goods, Ltd. collect from its users?
In order to better provide you with quality service, the Bureau of Dangerous Goods, Ltd. collects two types of information about its visitors: Personal Identifiable Information and Non-Perosnal Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site.
Personal Identifiable Information. This refers to information that lets us know the specifics of who you are. Personal information is requested when you register and set up an account, order a product of service, and send us feedback. For example, this information might include your name, billing address, shipping address, telephone number, e-mail address, credit card or other payment information, and product details. With this information, the Bureau of Dangerous Goods, Ltd. can fill your orders and better provide you with personalized services. Non-Personal Identifiable Information. This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you are on our site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. For example, this information may include the Web site's Uniform Resource Locator (URL) that you just came from, which URL you go to next, what browser you are using, and your Internet Protocol (IP) address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (TCP/IP) network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop. On an aggregated basis, we collect anonymous data related to the pages, products, downloads and other content that is sampled, clicked on, streamed, searched for, transferred from and downloaded.
Where does the Bureau of Dangerous Goods, Ltd. collect information from its users and how do we use it?
Our primary goal in collecting personal information is to provide visitors with quality online experiences. We use the customer contact information to fill orders and to enhance the operation of our site and administer our systems. We gather information in the following ways: Ordering
When you order from us, we collect personally identifiable information from you. If you order one of our products or services, we will collect and maintain your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information, order number, referring URL, IP address, page you bought from and a password. We collect this, and other information, as disclosed in this Policy, in order to fill your order, to communicate with you about your order. Before confirmning your order, you will have the opportunity to review the product order form and make changes and additions to the information it contained and these changes will be automatically kept for future use. We may require additional verifications or information before accepting any order. Contact Information and Third Party Information
If you contact our office or our customer service representatives by telephone, e-mail or letter, we may keep a record of your correspondence or comments. If you report a problem with our site, we may collect such information in a file specific to you. If you contact us through our feedback area or by calling one of our customer service representatives, we may ask for your name, e-mail address and order information in order to send you a reply. If other users or third parties send us correspondence about your activities or purchases on our site, we may keep the information in a file specific to you. Web Site Usage
We also track customers' traffic patterns throughout their online session, including pages, information a customer views while using the site and what items they place in their basket of purchase. We use your IP address to diagnose problems with our servers, software, to administer our site and to gather demographic information. Cookies
How is your information shared with others?
The information collected by the Bureau of Dangerous Goods, Ltd. is used for processing orders, keeping you informed about your order status, for statistical purposes, and for improving our site and its performance. We will disclose your Personally Identifiable Information to third parties to charge your credit card, fill your order, deliver your order, and provide customer service. For example, we must release your credit card information to the card-issuing bank to confirm payment.
How can you modify or fix your Personal Identifiable Information?
We believe you should have the ability to access and edit the personal information that you have provided to us. During the online ordering process you can review, change or delete the information that you have submitted. You may change any of your personal information in your account online at any time. We encourage you to promptly update your information if it changes. You may ask to have the information on your account deleted or removed; however, before we keep track of past purchases, you cannot delete information associated with past purchases. Also, as a security measure we "back up" the data stored on our systems, and such prior information cannot be completely removed from our databases. As a result, you should not expect that all of your Personally Identifiable Information will be completely removed from our backed-up databases.
What security measures are in place to protect against the loss, misuse, or alteration of your user information?
In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process your order. Within the Bureau of Dangerous Goods, Ltd., your information is kept on password protected, limited access servers. Wherever possible and applicable, the Bureau of Dangerous Goods, Ltd. servers reside behind a corporate firewall that maintains controls on access to the system from both our internal network and the Internet.
When you use our site we will store cookies on your computer in order to facilitate and customize your use of our site. A cookie is a small data text file, which a Web site stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you to the Bureau of Dangerous Goods, Ltd.. Our cookies store randomly assigned user identification numbers, your user name and status. The cookies make your use of the site easier, make the site run more smoothly and help us to maintain a secure site.
How to contact the Bureau of Dangerous Goods, Ltd. about privacy questions or concerns
Bureau of Dangerous Goods, Ltd.
4 Corporate Drive
Unit 4, Building D
Cranbury, NJ 08512